Shopping for your project should be fun, so don’t be afraid to try something new! If an item isn’t the perfect match for your needs, return it for a refund (minus return shipping costs) within 30 days of the invoice date in the original condition and packaging (if applicable) and with the purchase receipt. We also offer pickup services for an additional fee.
There are a few items that can’t be returned:
• Material that has been modified from its original state
• Custom cut or processed materials
• Clearance items
• Surplus material
• Products sold by the pound
• Gift Cards
WHEN YOU RECEIVE YOUR ITEMS, PLEASE TAKE THE FOLLOWING STEPS:
1. Check the package for damage
2. Remove the packaging and inspect the items
3. Ensure that the items received match those on your order confirmation and that each item on your pack list is accounted for.
We work hard to ensure your items arrive in perfect condition, but if you find that something is incorrect on your order, please contact us at 1-800-522-5950 so we can arrange for a replacement.
Remember: Once your items have been installed or modified, they can’t be returned.
OTHER IMPORTANT INFORMATION
Returns are subject to at 15% restocking fee. Refunds are for the cost of product and materials only. Discount Steel cannot accept responsibility for damage incurred from misuse.